Module 1: The Secret to Emotional Mastery

What is emotional management?
The 4 domains of emotional intelligence
Emotional Mastery: Identify, access & control

Activity: Guided Discussion
Description: Participants will go through a guided discussion on
their struggles with emotional intelligence
Activity: Imagine this scenario…..
Description: Participants will be brought through a simulated
scenario where they went through a meaning making and
emotional arousal process to understand the concept of
perspective in stress
Outcome: To be able to alter the meaning associated with a situation and interrupt the resulting stress build up

Module 2: Self-Management – Becoming Self Aware

The Science of Emotions:
One Person, Three Brains
Increasing Self-Awareness
Sensory Acuity

Activity: Video discussion 1
Description: Participants will be shown a short video about the dangers of not keeping our emotions on check
Activity: Video discussion 2
Description: Participants will be shown a short video on how to conduct pattern interrupt on unresourceful states
Activity: STOP IT!
Description: Participants will take turns to share a highly emotional story with one another while being pattern interrupted to get out of the negative state

Module 3: Managing Emotions – Getting to A Resourceful State

Say No to Amygdala Hijack
State Management: Emotional Triad
State Identification & Interrupt

Activity: Red, Blue, Green
Description: Participants will be taken through a simulation activity
to understand how the mental filter works & how can we use them
to our advantage
Activity: Think of Mr. X
Descriptions: Participants will assume a certain body posture while
attempting to visualize a different state of mind
Outcome: To understand how our physiology (our body posture)
affects our psychology (our mood)
Activity: Morning & Evening Power Questions
Description: Participants will answer a set 11 powerful questions
that is aimed at redirecting their focus in a positive manner and
share their experience with the group

Module 4: Understanding Self & Others – Personality
Profiling

Understanding DISC
Triggers to each personality type
Little Voice Mastery

Activity: DISC self-assessment
Description: Participants will answer a set of questions to
determine their personality profiling
Activity: DISC matrix
Description: Participants will experience the evolution of DISC
matrix and how it impacts the personalities. Participants will also
have the ability to calibrate different response to different type of
action done by others

Module 5: Social Awareness – Paying attention to the
world around

VAKAD Communicators
Language Predicates
Eye Accessing Cues

Activity: VAKAD Assessment
Description: Participants will go through an assessment to
determine their preferred communication style.
VAKAD Role-Play: Who Am I?
Description: Participants will go a role-play to portray the different
types of communication style & how to deal with each of them

Module 6: Rapport Building

Four steps to rapport building
The Rapport Dance
Matching, Pacing & Leading
From Resistance to Compliance

Role-Play: Match Your Partner
Description: Participants will go through a role-play where take
turns to match & pace their partners
Activity: Video Discussion
Description: Participants will be guided through a video discussion
on the impact of rapport building on communication

EQIS: Emotional Intelligence Skills

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