Driving Project Success Through Practical Implementation Methods

In today's dynamic business environment, success demands more than theoretical knowledge—it requires practical implementation. Our comprehensive course, "Driving Project Success Through Practical Implementation Methods," is meticulously designed to equip professionals with the essential skills needed to excel in project management. Through a strategic blend of design thinking, agile project management, and KPI tracking, participants will delve into actionable strategies for effective project delivery, risk management, and data-driven performance.

How You Benefit:

This course empowers participants with the practical expertise to apply design thinking methodologies for defining user requirements and creating innovative solutions. Design thinking, with its emphasis on empathy, human-centricity, and iterative problem-solving, enables a deep understanding of user needs, pain points, and aspirations. By incorporating design thinking principles, professionals enhance their ability to deliver products and services that resonate with the target audience, thus driving project success and ensuring customer satisfaction.
The course further explores agile project management, a dynamic and adaptive approach that facilitates efficient project execution and risk management. Agile methodologies, particularly Scrum, promote collaboration, iterative development, and continuous improvement. Participants learn to effectively manage project risks by embracing change, breaking down work into manageable increments, and fostering open communication within cross-functional teams. Implementation of agile project management principles increases project agility, minimizes risks, and enhances project outcomes.
Additionally, the course underscores the importance of tracking and measuring project performance through effective Key Performance Indicators (KPIs). Participants gain insights into defining meaningful and measurable KPIs aligned with project objectives. They learn to monitor KPIs through interactive dashboards and leverage visualization techniques to communicate project performance effectively to stakeholders.

Training Duration: 5 Days

SBL-Khas Claimable
Certificate Of Completion Available
Private In-House Class Available
ILT & VILT Class Available

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CLZK-PPIM: Driving Project Success Through Practical Implementation Methods

RM5,900.00

In today's rapidly evolving business landscape, organizations strive to deliver successful projects that meet user needs, effectively manage risks, and drive performance through data insights. To achieve these goals, a holistic approach that combines design thinking, agile project management, and KPI tracking is essential.
In this course, we will empower you with the knowledge and skills to leverage design thinking methodologies to define user requirements and create innovative solutions. Design thinking emphasizes empathy, human-centricity, and iterative problem-solving, enabling you to deeply understand user needs, pain points, and aspirations. By incorporating design thinking principles, you will enhance your ability to deliver products and services that resonate with your target audience, driving project success and customer satisfaction.

Furthermore, we will delve into agile project management, a dynamic and adaptive approach that enables efficient project execution and risk management. Agile methodologies, such as Scrum, promote collaboration, iterative development, and continuous improvement. You will learn how to effectively manage project risks by embracing change, breaking down work into manageable increments, and fostering open communication within cross-functional teams. By implementing agile project management principles, you will increase project agility, minimize risks, and enhance project outcomes.

Additionally, this course emphasizes the importance of tracking and measuring project performance through effective Key Performance Indicators (KPIs). KPIs provide valuable insights into project progress, enabling you to make data-driven decisions and adjust strategies as needed. You will learn how to define meaningful and measurable KPIs that align with project objectives, monitor KPIs through interactive dashboards, and leverage visualization techniques to communicate project performance to stakeholders effectively.

Throughout this course, we will provide a blend of theoretical knowledge, practical case studies, and hands-on exercises to ensure a comprehensive learning experience. You will engage in user research activities, create user personas, map user journeys, identify and mitigate project risks, execute projects using agile methodologies, and develop KPI tracking mechanisms. These activities will equip you with the practical skills and strategies needed to drive innovation, manage risks, and effectively track project performance.

By the end of this course, you will possess a deep understanding of how design thinking, agile project management, and effective KPI tracking contribute to project success. You will be equipped with the tools and techniques to define user requirements, manage project risks, execute projects using agile methodologies, and track KPIs to ensure project alignment with organizational goals.
Upon completing the workshop, participant will be able to:

Apply the principles of design thinking to identify project objectives and enhance project success.

Profile and segment end users using frameworks such as Maslow's Hierarchy of Needs and the Six Human Needs framework.

Utilize the User Journey Framework to create personalized experiences for end users across all touchpoints.

Analyze and identify pain points in existing processes using various analysis frameworks.

Define project roles and responsibilities and translate project objectives into measurable Key Performance Indicators (KPIs).

Understand different project management methodologies and select the appropriate approach for project initiation.

Create a project roadmap, including project charter, milestones, and budgeting.

Identify and assess project risks using relevant techniques and frameworks.

Implement the Scrum framework for effective project execution and task management.

Track and measure project performance using visualizations and dashboards.
No prerequisites.
This comprehensive 5-day training course is designed to equip professionals with the essential software skills needed to excel in design thinking, project management, and KPI management dashboard tracking. This course equips professionals with the necessary tools and knowledge to succeed in today's dynamic business environment.
Demonstrate understanding of the principles of design thinking and the agile mindset.

Create user personas based on demographic, geographic, behavioural, and psychographic factors.

Map out user journeys using appropriate flow chart and swimlane diagram techniques.

Identify and analyze pain points in a given process using relevant frameworks and tools.

Map project roles to tasks and deliverables and define measurable KPIs.

Create a project charter, objective statements, milestones, and budget for a hypothetical project.

Identify and document project risks using specified techniques and document formats.

Demonstrate understanding of the Scrum framework by planning and executing a project scenario.

Design and create a customized dashboard to track project KPIs and visualize project progress.

Document the lessons learned and propose improvements for project and risk management processes.
Day 1: Identifying Project Objectives via a Design Thinking Approach

Module 1:   Introduction to Principles of Design Thinking

Understanding the importance of empathy and human-centric approach in the design thinking process

Exploring the agile mindset and values behind design thinking

Case studies showcasing successful design thinking applications

Implementation of design thinking into the corporate culture

Module 2:   Profiling and Segmentation of End Users

Interpret and use the Maslow’s Hierarchy of Needs and the Six Human Needs framework to identify user needs

Techniques for conducting user research and gathering insights on user needs and pain points using the Value Proposition Canvas

Identifying the different types of user persona based on demographic, geographical, behavioural and psychographic factors and segmenting them into groups according to their needs

Module 3:   User Journey Framework

Examine the features of products and services offered in terms of their inputs, outputs and time frame

Introduction to the User Journey Framework for creating personalized experiences across user touchpoints

Mapping out user journeys using flow charts and swimlane diagrams with triggers, nodes, functions, and paths

Module 4:   Pain Point Analysis

Calculating average process duration using Cycle Time Analysis

Classifying processes using the APQC Process Classification Framework

Assessing process health using Porter's Value Chain Framework and Capability Maturity Model Integrated (CMMI) Framework

Identifying a suitable existing process for improvement within the organization

Day 2: Refining Project Requirements Through Business Process Improvement

Module 5:   Stakeholder Identification & Management

Understand the roles and manage expectations of different stakeholders in different parts of the project management lifecycle using the Power Matrix.

Learn about corporate governance and the differences between common project roles such as a project sponsor, portfolio manager, program manager, product manager, process manager and project manager.

Identify communication frequency using the RACI matrix.

Module 6:   Process Redesign

Analyzing process data and metrics to pinpoint bottlenecks and areas for improvement

Identifying process improvement objectives using the IDEA Framework

Optimizing existing processes using the 7 Heuristic Process Redesign Principles

Module 7:   Prototyping and Iterative Design

Participants will participate in a proprietary project Overview of prototyping as a crucial part of the design process

Techniques for rapidly prototyping ideas and concepts

Hands-on activities to create and refine prototypes

Module 8:   Design Validation and Testing

Importance of validating design solutions through testing

Methods for testing prototypes with users and gathering feedback

Iterative refinement based on user feedback

Practical exercises to conduct design validation and testing

Day 3: Project Initiation

Module 9:   Overview of Project Management Methodologies

Overview of the Project Management Lifecycle

Introduction to the various different project management methodologies such as waterfall, lean, Kanban and agile.

Apply the Project Management Trade-Off Matrix in decision-making.

Module 10:   Project Initiation

Learn to create a project charter

Write proper project objective statements and identify the required resources under appropriate assumptions and constraints

Map out the major milestones with the expected due dates

Prepare a project budget using common project financing terms such as CAPEX, OPEX and measure the ROI of the project

Module 11:   Project Roles & Responsibilities

Mapping roles and responsibilities to project tasks and deliverables

Translating project objectives into measurable Key Performance Indicators (KPIs)

Setting meaningful KPIs using the SMART criteria

Module 12:   Project Risk Identification and Assessment

Techniques for identifying risks (e.g., Ishikawa Diagram, SWOT analysis)

Understanding different types of risks and applying targeted risk management strategies

Documentation and recording of identified risks in risk register document

Risk Management via the Risk Probability and Impact Matrix
Day 4: Project Execution via a Scrum Framework

Module 13:   Risk Response Planning, Monitoring and Review

Risk response strategies (avoidance, mitigation, transfer, acceptance)

Establishing a robust risk monitoring process to monitor any project deviations

Identifying warning signs and triggers

Tracking and evaluating risk responses

Adjusting risk response plans as needed

Module 14:   Work Breakdown Structure

Analyzing the project requirements to create a Work Breakdown Structure

Estimating the task duration, start time and end time

Creating a project schedule and Gantt chart

Learn the different type of dependencies between tasks and learn how to map them onto a Gantt chart.

Module 15:   Implementation of the Scrum Framework

Utilizing the Scrum framework for consistent feature delivery

Understand the purpose and usage of the Product Backlog, Sprint Backlog as well as the roles of the Product Owner, Scrum Master, and Scrum Team Member in Sprint Planning Meeting.

The art of filtering tasks from the Product Backlog in forming the Sprint Backlog

Module 16:   Scrum Artifacts: Velocity and Burndown Charts

Understanding the importance of backlog refinement and prioritization in maintaining an accurate burndown chart

Analyzing the trends and patterns in the burndown chart to identify potential issues or deviations from the sprint plan

Utilizing velocity as a forecasting tool to estimate the team's capacity and plan future sprints effectively

Implementing strategies to address fluctuations in velocity and optimize team productivity

Day 5: Track, Measure and Visualizing Project Performance

Module 17:   Visualization of Project Progress and Project Risks via an Interactive Dashboard

Designing and customizing dashboards for tracking KPIs

Represent the key metrics with suitable infographics (e.g. Bar charts, histograms, Graphs, box plot, scatter diagrams) to aid stakeholders to make decisions

Connect data source to create a customized dashboard to monitor and analyze KPI data in real-time

Practical exercises and hands-on dashboard creation

Module 18:   Project Simulator

Managing project risks under given constraints and resources

Decision-making techniques in project management

Problem-solving strategies for project challenges

Implementing risk mitigation strategies

Evaluating alternatives and making informed decisions

Module 19:   Management Presentation

Applying storytelling techniques to present risk management insights and recommendations in a compelling and engaging manner

Creating visually impactful project progress reports that highlight key milestones, risks, and mitigation strategies

Incorporating risk management reporting into regular project status updates and steering committee meetings

Engaging stakeholders in collaborative discussions to address project risks and make informed decisions

Module 20:   Project Closure

Conducting a comprehensive project review to evaluate the effectiveness of risk management activities and identify areas for improvement

Documenting lessons learned from the project, including successes, challenges, and best practices, to inform future project managers

Implementing a feedback collection process to gather insights from project team members, stakeholders, and customers for continuous improvement

Developing a project closure report that summarizes the project's outcomes, deliverables, and key learnings

Ensuring proper archiving of project documentation and artifacts for future reference and audit purposes

CLZK-PPIM: Driving Project Success Through Practical Implementation Methods

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