In the relentless pursuit of organizational success, effective performance management stands as the linchpin. Our tailored training program, "Business Performance Analytics," is meticulously crafted for learners tasked with managing performance systems across departments. Designed to address the specific pain points faced by professionals in this realm, this program is your gateway to unlocking industry best practices and transforming your approach to organizational performance.

Industry Best Practices Unveiled: Gain access to industry best practices for implementing organizational performance systems. Our program equips you with the knowledge and tools to implement strategic frameworks that align with the unique requirements of your department.
Mastering Gap Analysis Procedures: Dive into gap analysis procedures that allow you to identify and interpret the implications of data patterns. Uncover the root causes of gaps between current and future states, paving the way for strategic decision-making.
Implementing Tailored Performance Systems: Learn how to implement organizational performance systems within your department, considering its distinctive requirements. The program ensures you have the skills to design monitoring and testing procedures aligned with key performance indicators.
Strategic Evaluation of Departmental Performance: Elevate your ability to evaluate departmental performance against set goals. The training provides a comprehensive toolkit for assessing and interpreting performance metrics to drive strategic decision-making.

Training Duration: 5 Days

SBL-Khas Claimable
Certificate Of Completion Available
Private In-House Class Available
ILT & VILT Class Available

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DC-BPA: Business Performance Analytics

RM9,000.00

RM7,500.00

This programme is created specifically for learners who need to manage organisation performance systems across departments.
Industry best practices for implementing organizational performance systems

Gap analysis procedures Methods to identify and interpret the implications of data patterns

Implement organisational performance systems within the department whilst taking into account its unique requirements

Design monitoring and testing procedures for processes within the department that are aligned to the requirements of key performance indicators

Evaluate performance of the department against goal set

Perform gap analysis on the gaps identified within the department

Identify root causes for gaps between current and future state of department based on the gap analysis

Develop reports with Recommendations on how to address root causes and close gaps in the department

Translate blueprints into implementable action plans
No prerequisites.
Business Analysts

Operation Analysts

Customer Intelligence

Market Intelligence

Data Analysts
JMP*

Orange

Microsoft Power BI

R or Python

Tableau
Module 1:   Introduction To Business Performance Analytics And Organizational Performance Systems

Developing business key performance indicators

Balanced scorecard and objectives key result (OKR with process linkages)

Capturing existing strategic goals and performance measurements (goal and achievements)

Aligning organisation goals and business performance measurements

Module 2:   Departmental Key Performance Indicators Development

Departmental Key Performance Indicators (KPIs)Development

Develop assessment measures to evaluate organizational performance and trends

Blueprint development for performance systems

Module 3:   Evaluating Of Organizational Performance Systems

Validating if the measurements are the right ones

Alignment of department KPIs, process linkages, strategy indicators

Gap analysis procedures

Module 4:   Root Cause Analysis For Organizational Performance

Root cause analysis procedures for addressing gaps in organisational performance

Reviewing reports and developing recommendation to address gaps identified in department performance systems

DC-BPA: Business Performance Analytics

OVERVIEW

OBJECTIVES

PREREQUISITES

AUDIENCE

SOFTWARE TOOLS

COURSE MODULES

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